What you'll learn

This qualification allows learners to develop the skills required to solve problems, communicate and work effectively with others. It gives them an opportunity to learn how to manage and improve their own performance in a business environment. This qualification has many different units including: deliver customer service in a business environment, produce documents in a business environment, solve problems in a business environment, work with others in a business environment, communicate in a business environment, contribute to running a project, innovation in a business environment, manage and improve own performance in a business environment and respond to change in a business environment.

Ideal if

This qualification is ideal for learners who want to develop an understanding of the essential skills required to work successfully in a business environment, and gives them an understanding of business culture and responsibilities.

What to expect

You will attend our training centre for two days a week where you will have the opportunity to network with other learners, share practice and access different resources to support your learning including laptops, desktops, tablets and textbooks. Your tutor will support you throughout the course and you will be provided with a detailed course programme. While completing this qualification learners may develop the knowledge, understanding and essential skills employers look for in employees. These range from the familiar ‘key skills’ such as team working, independent working, independent learning and problem solving, to more tricky measure skills such as: an appreciation for appropriate behaviour and dress, appropriate interpersonal skills, communicating with professional colleagues/peers and/or hierarchical seniors, supporting other aspiring employees, and understanding work practices and how different roles and departments function within an organisation.

What comes next

This qualification aims to provide learners with a number of progression options. You can progress onto an apprenticeship, higher level qualifications at Level 3; this could be Media Studies, IT Level 3 or the Diploma in Business Studies Level 3.

Application for ages 16-18

    Learner Details:

    Course Title*

    Full Name*

    Phone Number*


    Current/Previous School or College:*

    GCSE* subject and grade achieved/predicted

    Age Range
    16 -1819+24+


    I understand that by submitting this request I am giving my consent for my contact details to be stored and used by Achievement Training in order to process my application and/or any follow-up information that I may subsequently request. This information will be kept for not more than 2 years.

    Thank you for completing the course application form. The details you have given me have been added to the course list which is due to start in September 2020. Next Steps: The course Administrator will contact you soon and arrange for you to come in to the centre which will give you the opportunity to meet the tutor and have a look around the centre. In the meantime, if you have any questions or queries, please give me a ring on 01752 202269 or pop a message to us on our Achievement Training Facebook page. Very best wishes, The admission team


    12 Months