What you'll learn
This qualification allows learners to develop the skills required to solve problems, communicate and work effectively with others. It gives them an opportunity to learn how to manage and improve their own performance in a business environment. This qualification has many different units including: deliver customer service in a business environment, produce documents in a business environment, solve problems in a business environment, work with others in a business environment, communicate in a business environment, contribute to running a project, innovation in a business environment, manage and improve own performance in a business environment and respond to change in a business environment.
This qualification is ideal for learners who want to develop an understanding of the essential skills required to work successfully in a business environment, and gives them an understanding of business culture and responsibilities.
What to expect
You will attend our training centre for two days a week where you will have the opportunity to network with other learners, share practice and access different resources to support your learning including laptops, desktops, tablets and textbooks. Your tutor will support you throughout the course and you will be provided with a detailed course programme. While completing this qualification learners may develop the knowledge, understanding and essential skills employers look for in employees. These range from the familiar ‘key skills’ such as team working, independent working, independent learning and problem solving, to more tricky measure skills such as: an appreciation for appropriate behaviour and dress, appropriate interpersonal skills, communicating with professional colleagues/peers and/or hierarchical seniors, supporting other aspiring employees, and understanding work practices and how different roles and departments function within an organisation.
What comes next
This qualification aims to provide learners with a number of progression options. You can progress onto an apprenticeship, higher level qualifications at Level 3; this could be Media Studies, IT Level 3 or the Diploma in Business Studies Level 3.