What you'll learn
An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity.
You will learn the skills, technical knowledge and understanding in a range of topics, including:
- Networking and Architecture
- Mobile and Operating Systems
- Cloud Services
- Coding and Logic
- Business Processe
This qualification is perfect if you are working in a relevant job role, such as; Help Desk Technician, First or Second Line Support, IT Infrastructure Technician, or Network Support. You will need to be demonstrating the skills required to complete the qualification. It is expected that an advanced apprentice will already have some experience and previously achieved a relevant Level 2 qualification.
The delivery will be done mainly at the workplace, with the off-the-job training accounting for at least 20% of your employed time. The assessor will regularly visit you at work to observe you performing relevant tasks and to carry out professional discussions. You will complete five learning modules as well as an end point assessment. You will receive a login to an online portfolio. Level 2 English, Maths and ICT will need to be completed prior to completion, if not already achieved at GCSE grade C / level 4 or above.
Upon completion you can progress onto an advanced or higher apprenticeship at level 3, 4 or 5. Career path progression may include roles within Network Engineering, Database Administration, Systems Analysis, Software Developer, Cyber Security Technologist, or an IT Project Management.
The Sector Skills Council for Information Technology is https://www.thetechpartnership.com
This apprenticeship is recognised for entry onto the register of IT technicians, confirming SFIA (the Skills Framework for the Information Age) level 3 professional competence. Version 6 of SFIA, has been launched today at the Developing Digital Talent conference 2015 jointly hosted by BCS, The Chartered Institute for IT, the Tech Partnership and the SFIA Foundation. The globally relevant framework of IT skills provides employers and practitioners with support to help them fulfil their potential and gain competitive advantage. The updated version includes seven new skills including digital forensics, IT strategy and planning, penetration testing and product management, all reflecting the changing nature of the profession.
Non Levy £750.00
How employers can get involved
Why should Employers get involved?
Apprenticeships can help businesses across all sectors by offering a route to harness fresh new employees. Apprenticeships ensure that your workforce has the practical skills and qualifications your organisation needs now and in the future. The mixture of on and off the job learning ensures they learn the skills that work best for your business. Apprenticeships deliver for businesses and help them grow by: Reducing training and recruitment costs, increasing productivity and your bottom line, developing a skilled motivated and qualified workforce, improving customer service results, providing financial return on investment.
Apprentices can be new or Existing staff!
ATL’s recruitment services are free!