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Support Worker Apprentice
£140 per week


237 Union Street
01752 205210
Vacancy Title: Health and Social Care Apprenticeship


Working as part of a friendly team you will have a varied role to help the business run smoothly. Your main tasks and responsibilities may include:

  • Assist to deliver a range of support, including financial; daily living skills, meaningful activity, health, housing, & social skills as per agreed plans
  • Adopt a person centred, re-enabling approach at all times, ensuring client choice and seeking to improve clients quality of life
  • Help to maximise use of local resources including community networks, assistive technology and signposting
  • Be aware of the client and service progress and adapt the practise as required
  • Support to complete some client, personal and service paperwork Inc. support plans, risk assessments and distance travelled tools
  • Communicate effectively and champion supportive teamwork
  • Work in a safe way for yourself and others, following health, safety and safeguarding legislation, policy and procedures
  • Manage your time when required and be flexible to the client and service needs
  • Some research and administration tasks – particularly around assistive technology
  • Assist support workers to complete some housing management tasks i.e:
  • Arrears and charges
  • Housing association and landlord liaison and monitoring
  • Supporting managers to manage tenure issues
  • Health and Safety checks, reporting and actions
  • Keeping the project in a good order Inc. hygiene, decoration, project repairs and maintenance - Voids management and growth promotion
  • Relevant housing management records and returns
  • Whilst promoting client involvement at all times

 General for all posts:

  • To undertake other duties that may reasonably be required by the Chief Executive, MT and Board of Directors.
  • To comply with all aspects of the policies/procedures and service contracts of Colebrook in accordance with legislation and good practice, complying with data protection act requirements and promoting equality and diversity.
  • To remain active and involved in personal development opportunities, training, IT and participate in supervision and performance appraisals as required.
  • To promote open and honest communication and to work as part of the team to develop Colebrook’s strategic direction and deliver organisational objectives.

Employer Description:

Colebrook was established in 1983 to offer housing and support to people moving out from Moorhaven and other long stay mental health institutions. Employer Location

Bus Route

Training to be provided:

You will receive specific on the job training from the employer in your work place. Off the job training will be provided by Achievement Training in the following areas:

  • Apprenticeship standard: adult care worker - End point assessment = NCFE
  • Functional Skills in English and Mathematics and ICT Level 1 – if required
  • Employment Rights and Responsibilities (ERR)

Skills Required:


  • Good written and verbal communication
  • Ability to liaise with a wide range of people including professionals, clients and stakeholders
  • Ability to provide practical support i.e. daily living skills, budgeting, completing forms etc.
  • Ability to provide emotional support i.e. listening, motivating etc.
  • Ability to work as part of a team and occasional agreed lone work (in a public environment) and be a good team player


  • Ability to work without continuous direction and supervision
  • Ability to manage stress levels and work with pressure inc. prioritising and managing time
  • Ability to promote and encourage meaningful activity, paid work, learning, volunteering etc.
  • IT skills e.g. using a smart phone, internet, sending emails etc.
  • Basic report writing skills
  • Basic knowledge of tenure issues
  • Partnership work to reduce segregation

Personal Qualities:

  • Positive outlook and a supportive and empathic approach
  • Creative approach to providing support and problem solving
  • Willingness to provide domiciliary care e.g. washing, dressing, personal care if future contracts require this
  • Willingness to work in a changing environment
  • Willingness to give and receive constructive feedback and resolve conflict
  • Willingness to promote Colebrook services and supporting our positive reputation
  • Willingness to work flexible hours between 7am and 10pm plus occasional weekends

Desirable Knowledge:

  • ...Of the issues that people may face in day to day life
  • …Of equality, inclusion and diversity issues inc. stigma and discrimination
  • …Of a healthy positive lifestyle, independence and personal responsibility
  • …Of the CQC framework
  • …Of community activities and local resources
  • …Of benefits and welfare resources for money management
  • …Of the Health and Safety at Work Act and responsibilities within this
  • …Of the Mental Capacity Act and safeguarding

Qualifications Required:

General education to GCSE / O level standard or equivalent, including English and Maths

 Future Prospects:

On completion of the Apprenticeship, the employer may offer you a permanent contract as you will have learnt the necessary skills and become a valued member of staff.

Progression opportunities may also include advanced and Higher apprenticeships, including:

  • Level 3 - equivalent to two A-Levels
  • level 4 and 5 - equivalent to a higher education certificate, higher education diploma or a foundation degree

 Other Important Information:

If this vacancy receives a large volume of applicants, the post may close early.

The National Minimum wage for apprentices is £3.70 per hour. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training. If you want any advice on your pay, you can contact the Pay and Work Rights Helpline on 0800 917 2368 or visit Otherwise, all learners come under your normal terms of employment ranging from holidays, to sick pay and disciplinary procedures.

 If you’re unsure about applying or have any questions, please feel free to give the team a call for a chat on 01752 202269.

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